Thursday, July 25, 2013

Discount Tire Equals Great Customer Service


Discount Tire
Got a Flat?
Waiting in line at Discount Tire yesterday afternoon, the service tech had no idea that we were watching him as he patiently talked with an elderly woman, making sure she was properly cared for. We have shopped at Discount Tire for several years, not just because they offer the best deal on tires hands down, but because they also offer the best deal on service.

Did you know that you can pull into any Discount Tire on any day of the week and they will check your tire pressure and refill it for free? No questions asked. In fact, that is why we stopped by yesterday with my mom's car. As we waited in line the mechanic cheerfully filled the tires on the car in front of us and gave the elderly woman a fresh bottle of water. He didn't sell her any new services or suggest that she needed new tires, he simply aired up the one's she had and gave her a friendly smile. When we pulled forward he did the same for us, 'no questions asked', no sales pitch. It is simply great marketing, Discount Tire knows you are going to have to replace your tires about every 40,000 miles, so good customer service and a little free air is no big deal.

Another reason we like Discount Tire so much is this 'no questions asked policy'. I can remember one time we bought a more expensive set of tires and they didn't ride like we thought they would and Discount Tire took the tires back two days later 'no questions asked'. They simply put a different set of tires on the car which we were perfectly satisfied with. Discount Tire also offers an incomparable tire hazard package. Not only will they cover a flat do to road hazards but they will apply that warranty to wear and tear. So, as your tires get old you basically get a rebate towards a new set.

In a hurry? Discount Tire will not keep you waiting, you will be in and out in about an hour even on a busy Saturday Morning. And you will never pay full price. Discount Tire is always running a special or mailing out a coupon.

You may also enjoy reading:
AAA Auto Shop Review or
Saving on Fuel

One final note, if your car is not worth repairing, then you may consider donating your car for a tax credit. Organizations like Goodwill will allow you to donate your car for a tax credit and then they will repair it and sell it at a discounted rate to someone in need.


How I became Considering frugal

Fueled by the growing list of pollution related allergies my family suffered from each day and inspired by my 97 year old grandmother who could recycle ANYTHING before recycling was cool, back in 2011, I decided (in the spirit of the Julie/Julia Project...) to embark on a journey to see just how much one family could do to change our planet. I did not consult any other parties before I launched this idea. Thankfully my husband, daughter and son are usually my biggest supporters. Here is the catch; as I am normally very thrifty (you can note from early blog posts), I was looking for ways that I could reduce our carbon footprint and make socially responsible purchases without increasing our spending. Mmmmmm. I did succeed in changing our habits a bit and finding ways to reduce our footprint. There were lots of fun epic fails alone the way too! But the biggest change we have made over the course of the last six years, was to move from the mega city of Phoenix to Wyoming where we are about to take an even bigger step and move out on a dirt road in the country where we can expand our hobby bees and more! You can read my full bio on my About Me page.

frugal advice

"...for your Father knows what you need before you ask." Matthew 6:8

Legal Disclaimer

While it is true that I am working on a PHD in Psychology and very smart and frugal, I am not a medical doctor, criminal, personal or accident lawyer. I do not sell insurance nor am I an accountant or mortgage advisor. While some of my posts may offer good ideas on home and business solutions, I am not personally responsible nor is Considering frugal for any advice, ideas, recipes or menu plans that you decide to use. This blog is intended to be helpful and fun. Any products you purchase from my Amazon store or any other retailer advertised on my blog must be returned to them. Any sponsors or advertisers are independent of this blog.